Document description

<aside> 💡 This article is made for Hoteza Sales partners across the world to support their efforts at consulting, promoting and selling Hoteza Mobile Check-in solution. You can find current projects best practices as well technical documentation, that can help you succeed at the meetings or other events with potential customers.

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Introduction

Hoteza Mobile Сheck-in is the “youngest” solution at Hoteza’s products family, also known as Guest Journey Platform. The main trigger of launching the solution back to 2020 were Covid-19 outcomes for hospitality and growing demand from hoteliers to optimize operations. Nowadays, demand both from hoteliers as well guests for self check-in service is very high. Polls shows, 90% of millennials are ready for a mobile check-in experience. Most of them wants to save time and avoid crowds during check-in and check-out. At the same time hoteliers wants to increase guests' satisfaction level and optimize staff workflow. For all of that - Hoteza Mobile check-in solution are the perfect tool.

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Product description

Hoteza Mobile Check-in is a user-friendly and accessible web-based check-in solution for all types of accommodation. It makes the check-in process faster and smarter for hotel guests, additionally increasing hotels revenue by offering amenities at the right time and the right place. Similar to the self-check-in process for flights, which is available 24 hours before the flight, hotel guests will receive email invitations a few days before arrival (usually we recommend to have it 3 days before arrival).

Hoteza Mobile check-in has several integrations options, which makes data flow seamless for both hotels and guests:

There are list of developed PMS below. If your client use other PMS - thats fine. Please, approach Hoteza first so we can decide on new integration possibility and timeline.

<aside> 🧩 Currently integrated PMS: Opera OnPremise (OWS), Opera Cloud (OHIP), Fidelio Suit8 (XML-Coming Soon), MEWS, ClockPMS+ (Q4 2024), Protel On-Prem/Cloud (Integration Stopped) **** Integration diagram for PMS + Hoteza Check-in attached below

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Block Diagram for Hoteza Mobile Check-in/out

DiagrammHoteza.pdf