Hoteza Mobile Сheck-in is the “youngest” solution at Hoteza’s products family, also known as Guest Journey Platform. The main trigger of launching the solution back to 2020 were Covid-19 outcomes for hospitality and growing demand from hoteliers to optimize operations. Nowadays, demand both from hoteliers as well guests for self check-in service is very high. Polls shows, 90% of millennials are ready for a mobile check-in experience. Most of them wants to save time and avoid crowds during check-in and check-out. At the same time hoteliers wants to increase guests' satisfaction level and optimize staff workflow. For all of that - Hoteza Mobile check-in solution are the perfect tool.

Product description

Hoteza Mobile Check-in is a user-friendly and accessible web-based check-in solution for all types of accommodation. It makes the check-in process faster and smarter for hotel guests, additionally increasing hotels revenue by offering amenities at the right time and the right place. Similar to the self-check-in process for flights, which is available 24 hours before the flight, hotel guests will receive email invitations a few days before arrival (usually we recommend to have it 3 days before arrival).

Hoteza Mobile check-in has several integrations options, which makes data flow seamless for both hotels and guests:

• PMS - property management system is software that facilitates a hotel's reservation management and administrative tasks. The most important functions include front-desk operations, reservations, channel management, housekeeping, rate and occupancy management, and payment processing.

There are list of developed PMS below. If your client use other PMS - thats fine. Please, approach Hoteza first so we can decide on new integration possibility and timeline.

<aside> 🧩 Currently integrated PMS: Opera OnPremise (OWS), Opera Cloud (OHIP), Fidelio (XML), MEWS, Protel (Q1 2024. UPD STATUS- PAUSED), ClockPMS+ (Q4 2024). **** Integration diagram for PMS + Hoteza Check-in attached below

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DiagrammHoteza.pdf

• OCR - is a technology that recognizes text within a digital image, in case of Hoteza Mobile check-in its a document images. It is commonly used to recognize text in scanned documents and images. OCR software can be used to convert a physical paper document, or an image into an accessible electronic version with text.
• FACE MATCH - is a technology potentially capable of matching a human face from a digital image or a video frame against a database of faces.

<aside> 🔎 We recognize: ****Passports, ID’s, Driving Licences, Residence Permits etc

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• Payment Gateway - is a technology used by merchants to accept debit or credit card purchases from customers. The term includes not only the physical card-reading devices found in brick-and-mortar retail stores but also the payment processing portals found in online stores.