The Hoteza Telegram Bot feature allows users to:
- receive notifications similar to notifications about various events in the System by e-mail, in the Telegram messenger
- Change order status to:
CONFIRMED
, COMPLETED
, CANCELLED
- Reply to guest messages
<aside>
⚠️ Note: Telegram Bot is available only in terms of the Service Contract signed
</aside>
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Activating Hoteza Telegram Bot
- On the user’s information editing page (see the section Editing user information of this document), enter the user’s phone number in the
Phone
field in the international format, but without ‘+’ or ’00’ (example – ‘79525678899’):
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- In the Telegram messenger, enter
@hoteza_bot
in the search bar:
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- After the bot activation at the bottom of the screen, click on the
Start
button or input /start
command
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- Next, Hoteza Bot will offer to go through account verification by providing a phone number. Click on the
Yes, share my phone number!
button: